IT Support Services


Our comprehensive array of IT support and IT Infrastructure Managed Services in Oman caters to all your information technology needs, ranging from fundamental technical assistance to all-inclusive management solutions. Our knowledgeable and certified experts are committed to providing exceptional technical support and maintenance services for your IT operations, enabling your business to concentrate on its primary functions.


IT Infrastructure Managed & Support Services

Our managed IT infrastructure services provide thorough and efficient solutions, enabling you to concentrate on your primary business while we handle your IT infrastructure. Our extensive range of IMS services allows customers to simplify their management of IT infrastructure support services and minimize maintenance expenses.

IT Facility Managed Services

IT Facility Management is an essential component of IT management that can help organizations improve their IT systems' performance, reduce costs, and achieve greater efficiency. By partnering with a reliable service provider like Tech-IT, organizations can ensure that their IT infrastructure is secure, reliable, and operating at optimal levels.

IT Migration & Installation Services

Tech-IT has extensive experience and advanced proficiency in server installation, data migration, and configuration.

IT Network Security Analysis

Tech-IT identifies, evaluates and mitigates vulnerabilities and threats in computer networks by involving the use of various techniques and tools to detect and prevent security breaches, unauthorized access, and data theft.

IT Maintenance Support

Tech-IT provides clarity for better Information and communication technology services and digital operations support. Speak to one of our expert to find out how Tech IT Information and communication technology and digital support services can make a difference to your business…. Contact Us Link / Staff profile / Expertise profile.

IT License Management

At Tech-IT, we oversee the software licensing for our clients, providing accurate information for software audits. Our monitoring system tracks license expiration dates and notifies clients with sufficient time to renew. In addition, we offer: .Maintaining an up-to-date inventory of software .Real-time alerts to ensure compliance .Prohibition of non-business related applications .Conducting internal software license audits .Installation and configuration of software

IT Network Management

Tech-IT's team monitors your network closely for any issues or malfunctions. Identifying faults and drops in performance at an early stage prevents minor issues from escalating into significant problems that could negatively impact your business. Network slowness, unexpected system outages, and unplanned maintenance tasks can disrupt your business operations. Our team will handle these issues for you, so you can focus on running your business without any complications.

IT Technical Support

In addition to Tech-IT's range of services and solutions, we offer complete technical support with prompt response times for resolving any issues that may arise. We provide technical support through both remote and onsite assistance at the customer's location, and we also offer a help desk system for our clients. The scope of technical support is customized to meet each customer's specific needs and requirements, as agreed upon in the Service-Level Agreement.

IT Remote Hands

Tech-IT provide IT remote hands service to our technology partners, which includes: .Onsite installation of network components at the customer's location (L1) .Onsite configuration and debugging of network components (L2, L3) .Replacement of hardware such as hard drives and RAM .Onsite installation of operating systems and software .Conducting burn-in tests .Labeling cables and network components .Creating documentation for the installed equipment.